Returns & Refunds Policy
At Driven Coffee, we stand behind the quality of our small-batch roasts and gourmet snacks. If you are not completely satisfied with your purchase, please contact us within 30 days of receipt for a replacement or refund.
Review Policy
Ensure your item is eligible for return; please note that roasted coffee is perishable and typically handled via replacement or credit rather than physical return.
Contact Support
Email our roasting team with your order number and a brief description of the issue to receive a Return Authorization or resolution plan.
Pack Your Items
If a physical return is required for non-perishable goods, securely pack the items in their original packaging to prevent damage during transit.
Receive Refund
Once we process your request, a refund will be issued to your original payment method or a fresh batch of coffee will be roasted and shipped to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing